This Shipping Policy governs all delivery and
shipping services for orders placed on our website, exclusively serving
customers across Europe and America. All shipping arrangements comply with
local cross-border logistics regulations and e-commerce service standards. Our
core goal is to provide stable, transparent and reliable delivery services for
every order, ensuring customers receive their purchases safely and in a timely
manner.

Processing
Time

All orders will be processed and prepared for
shipment within 1 to 3 business days after successful payment confirmation.
Processing days exclude weekends, public holidays and official festival
closures. During peak shopping seasons or system maintenance periods, order
processing may be slightly delayed. We will automatically arrange order
processing in sequence and ensure all parcels are delivered to logistics
carriers as soon as possible.

Shipping
Time & Delivery Range

We provide standard cross-border shipping services
covering most regions of Europe and America. The standard delivery time ranges
from 7 to 20 business days, depending on the customer’s destination address,
local logistics efficiency, customs clearance progress and unexpected transit
conditions. Remote areas may require a longer delivery cycle. All delivery
timeframes are estimated and not fully guaranteed due to uncontrollable
logistics factors.

Shipping
Fees

Shipping fees are calculated based on the
destination region, parcel weight and logistics method. We regularly launch
preferential shipping policies, including free shipping for eligible orders
that meet the minimum spending threshold. The exact shipping cost will be
clearly displayed on the checkout page before order payment, with no hidden
charges or additional fees after order confirmation.

Order
Tracking

Once your order is dispatched, you will receive an
official shipping confirmation email containing a unique tracking number and
tracking link. You can check the real-time logistics status of your parcel
online at any time. We recommend tracking your order regularly to stay updated
on transit progress and delivery arrangements.

Customs
& Import Duties

All cross-border shipments may be subject to local
customs inspection, import taxes, duties or handling fees stipulated by the
destination country. Any applicable customs fees, taxes and related charges are
the sole responsibility of the customer. We do not cover or reimburse any
customs and import costs generated during logistics transit.